Explain what happened the night before
When you contact our team, share when you last drank alcohol, how you feel now and whether you have been able to eat or drink. Mention vomiting, an injury, other substances and any medicines you have taken. Give the same information even if you feel embarrassed or are booking through a friend. An accurate account helps the clinician assess you. Severe symptoms should not be dismissed as a hangover simply because they follow a night out. If your friend is too unwell to describe their condition, seek medical help promptly.
Compare the hangover and hydration options
Elite Hangover lists 1000 ml of IV fluids, stomach protection, anti-nausea and pain medication, B vitamins, taurine and vitamin C. Super-B Hydration lists 1000 ml with B-Complex and B12, while Detox After Party lists 500 ml with glutathione, vitamin C and B-Complex. These are different published formulations, rather than levels of a guaranteed cure. Discuss the ingredients and fluid volume with the clinician before choosing. The right plan depends on your assessment, including any reason to avoid a particular medicine or additional fluid.
What an IV can and cannot promise
IV fluids may address dehydration when clinically indicated, but a hangover has several causes. An infusion does not make someone sober, reverse alcohol poisoning or establish that they can safely drive. Our team does not promise a fixed recovery time or an instant return to normal. Make room in your schedule to rest, and avoid treating a booking as a shortcut to another drinking session. Ask the clinician whether you need IV support at all and what signs would mean that you should seek further care.
Booking from a hotel after a late night
Send your accommodation name, map link, room number and a reachable phone number. Let reception know that you have requested a healthcare visit and check whether there are access requirements. Estimated arrival after confirmation is 30-45 minutes, subject to your address, traffic and nurse availability. The team can confirm a more useful estimate once they know where you are staying. If you need a morning visit, state your preferred time clearly along with your symptoms. Visits take place within operating hours and still require medical assessment and confirmation.
A clear total for one guest or a group
Elite Hangover is IDR 1,300,000, Super-B Hydration is IDR 1,000,000 and Detox After Party is IDR 1,300,000 per person. The table shows the base packages in Indonesian rupiah. Optional medicines or vitamins are priced separately and need clinical approval. Free transport applies in Canggu, Kerobokan, Cemagi, Seseh and Seminyak. Ask about the fee for other parts of Bali before confirming. Friends sharing a villa can submit individual patient details in one booking request, but each person still needs an appropriate assessment.
Keep the medical conversation practical
Licensed nurses with STR/SIP credentials provide care using BPOM-registered medicines. Tell the team about allergies, regular prescriptions and health conditions before treatment. Do not add pain relief simply because it appears on a menu; explain what you have already taken and let the clinician check suitability. Ask for an explanation of the proposed ingredients, likely risks and follow-up advice. Have a quiet indoor place available and keep your phone close. A friend can help with directions and reception, but your own consent remains part of the visit.
Recognise a situation that needs urgent help
Difficulty waking someone, abnormal breathing, a seizure or collapse requires emergency medical attention, not a routine mobile booking. Head injury, severe chest pain and persistent deterioration also need urgent evaluation. Do not leave a seriously unwell person alone while waiting for a reply. If the clinician recommends a hospital, follow that advice rather than requesting a stronger drip. For guests who are suitable for a villa visit, the next step is a symptom discussion and a confirmed appointment, with a plan for what to do if they do not improve.
